INFO & F.A.Q.
ANSWERS TO YOUR EXCESS
GLAD TO ANSWER
Welcome to the information and frequently asked questions (FAQ) page of Excess Venice. Here, you will find comprehensive details about our luxurious hotel and the services we offer. We have created this page to assist our valued guests with all the essential information they may need before booking their stay with us.
This page contains all the answers to the most frequently asked questions, such as check-in and check-out times, room amenities, and hotel policies.
Starting from Excess Venice, how can you reach Piazza San Marco or the Doge's Palace?
It is possible to reach both Piazza San Marco and the Doge’s Palace in two ways: by walking for 20 minutes or by taking the number 5.1 vaporetto from the Zattere stop.
Does the hotel provide transfer services to and from the airport?
Excess Venice can book a taxi for you upon request to go to and from the airport.
How can you reach the islands of Murano and Burano?
Starting from Excess Venice, you can walk to Pazzale Roma in 15 minutes. From there, you can take the number 3 vaporetto to Murano. To reach Burano, you need to take the number 12 vaporetto from Murano. Alternatively, Excess Venice offers private tours to visit Venice, Murano, Burano, or Torcello, which are organized by the hotel.
How can you book visits to Venice?
You can book a visit, for example, to the Doge’s Palace through this link: https://palazzoducale.visitmuve.it/. Alternatively, the hotel reception is available to assist with other destinations.
How can you book the private spa inside the hotel?
You can book the private spa directly through the hotel’s website during the booking process, or via email, phone, or at the reception upon arrival.
Does the hotel offer a pet service? If so, how can you book it?
You can book the pet service directly through the hotel’s website during the booking process, or via email, phone, or at the reception upon arrival.
Can you use the internal garden during the summer season?
The internal garden of the hotel will be available during the summer season for breakfast, aperitifs, or as a common space to relax.